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For the Need to Chew™

FAQ's

 

 

Is it safe?

Yes!   The FDA approved silicone we use is lead, latex, BPA, PVC and phthalate free.  They are completely non toxic and so are the cords. Silicone is ideal for this as it's odorless, tasteless and will not support the growth of bacteria or mold.  The jewelry is compliant with the United States, European, Australian and New Zealand standards for the safety of toys. The necklaces are not toys, but we recognize they will be chewed on and therefore test them for toxicity, small parts and other aspects of the toy safety standards.

What about children with sensory issues?

CHEWIGEM ® is intended For the Need to Chew™ while being discreet and trendy for the user. It is made of silicone and is soft (but strong) and flexible, and is more reassuring than chewing on unsuitable items that may contain toxins, be damaging to teeth or are expensive. CHEWIGEM ® are hard wearing and tough, but not indestructible and will need to be replaced once damaged. The speed at which this happens will be faster with aggressive chewers. Our product is intended for the mild to moderate chewer.  Due to the intended nature of the product, items should be checked routinely for damage.  Discard and replace immediately if damage is found.

Do you accept purchase orders?

Yes we do!  Whether you are with a school or another agency we can handle your chewing needs.

Email your purchase order to: info@chewigemusa.com.

Fax your purchase order to: 405-543-1502

Please remember to add shipping costs:    $3.00 - Standard Shipping

                                                                     $6.50 - Priority Shipping

 

 

What about your products?

Did you know that silicone is a naturally occurring compound?

Many of our pieces are designed in Scotland. We source our products from the US and countries overseas and as such do not own the companies or factories that make our products. We do have a strong sense of responsibility to the workers in those factories, directors and of course our customers.


We have a strict code of conduct which has been agreed to between us and our Chinese factory. We have an agreement which is based on the ETI (Ethical Trading initiative) base code and so is compliant with the ILO (International Labor Organization). This agreement insures things like safe and hygenic working conditions, a living wage, fair treatment, no child labor, working hours, and discrimination.

But MOST importantly, rigorous safety testing verifies that they meet the same standards. One thing that was extremely important to us was ensuring our chosen factory met our strong ethics surrounding human rights and quality standards.
On top of that we have a very strict quality control agreement with the factory ensuring our high standards are met.

 

 

 Why do the cords look different on some of the products?

Some of our product lines (the Chubes and Dog Tags) feature a cord that is more coarse in feel and look, yet still comfortable.  The remaining cords in our line are soft and sateen in feel. Both cord styles are easily washable by hand and come with a break away clasp for an added feeling of safety. The clasp is not intended to be chewed.

What forms of payment do you accept?

We currently accept Visa, Mastercard, Discover, and PayPal.  

Will there be sales tax added to my order?

For orders placed within the state of Oklahoma, applicable sales taxes will be charged.

What countries do you ship to?

We ship to the United States, Puerto Rico and Guam. 

Is there a shipping charge for my order?

Yes. You can choose between 1st Class Mail or Priority shipping for all orders placed within the United States.  

How long will my order take to arrive?

Items in stock will be shipped within 24 hours. Your domestic order will arrive based on your shipping selection. All international orders will vary depending on method of delivery.  Should any potential problems or delays occur, we will contact you as soon as possible.

What is your exchange / refund policy?

It is our sincere hope that you will be fully satisfied with your CHEWIGEM ® purchase. If you are not, we will issue a full refund for any products you are unsatisfied with provided you contact us within 10 days of delivery.   Please let us know the reason for your return. You may contact us at info@chewigemusa.com. Returned items should be in sellable, unused condition. Unfortunately, shipping costs are non-refundable.

What is your privacy policy? 

In order to provide you the most secure on-line purchasing experience, we use SSL encryption. Personal information gathered by us is NEVER shared or sold to third party vendors and is used soley for our record keeping data. 

 

 

Still have questions?

Feel free to contact us at info@chewigemusa.com

 

Buyers Guide

Need Help Chewsing your Chew™? We have many options! Each Chewigem is different in size, strength and personality!

         

Collection         

Mild

Moderate

Moderate +

Tactile Nubs

Matte Finish

Polish Finish

Dimensions 

Emitochew Small

2.75" x 2.75"

0.25" thick

Emitochew Large

3" x 3"

0.25" thick

Dog Tags

1" x 2"

0.25" thick

Cats

1" x 2"

0.25" thick

Skullls

1" x 2"

0.25" thick

Raindrops

1" x 2"

0.25 " thick

Chubes

2" x 1.5"

0.5" thick

Realm Rings

     

 

 

2" x 2"

0.5" thick

Eternities

2.75" x 2.25"

0.5" thick

Discs

1.75" x 1.75"

0.5" thick

Miller Hearts

2.25" x 2.25"

0.5" thick

Geo Tags

1" x 2"

0.5" thick

Tread Bangles Small

3" x 3"

0.5" thick

Tread Bangles Large

 

3.5" x 3.5"

0.5" thick

Bubba Bangles

3.25" x 3.25"

0.5" thick

Hexichews

4.5" x 4.5"

0.75" thick

Still not sure which one is right for you?

Contact Mama Chewi™ @

info@chewigemusa.com

Due to the intended use of the product, wear and tear are expected and products should be checked routinely for damage and used with adult supervision. Discard and replace immediately once damaged. Necklaces are not intended to be worn for children under age 3 due to the concern of long cord strangulation. Clasps and ties contain small parts and may be a choking hazard and are not intended for chewing. This is not a toy.